By Jody Robinson
When a loved one needs in-home support, most families know exactly what they’re hoping for: safety, comfort, dignity, and compassionate care. What they often don’t know is how to pay for it.
Between private insurance, long-term care policies, out-of-pocket expenses, and even Veterans Affairs benefits, the financial side of caregiving can feel just as overwhelming as the emotional side. That’s where Home Helpers of Orange Coast sets itself apart.
For the past 15 years, the agency has become more than a trusted provider of in-home care. It has become a steady, knowledgeable guide for families navigating unfamiliar territory.
“About 75 percent of my calls are from people just looking for information,” says Owner Dwight Brown. “Caregiving is emotional enough. People shouldn’t also have to struggle to understand what help they qualify for.”
The Hidden Support Many Veterans Overlook
One of the most significant—and most misunderstood—resources available to families is through the U.S. Department of Veterans Affairs. Many veterans and their loved ones don’t realize the VA may fully cover non-medical in-home care services.
This can include assistance with bathing, dressing, meal preparation, mobility, medication reminders, and companionship—services that make it possible for seniors to remain safely at home.
“I can’t tell you how many veterans or their children have no idea these benefits exist,” Dwight says. “When we explain that the VA may pay for the care they need, the relief is immediate. They go from stressed to hopeful in minutes.”
Home Helpers works directly with the VA, helping families coordinate benefits and navigate the paperwork. For those already balancing doctor’s appointments and changing health needs, having an advocate who understands the system can make all the difference.
Experience That Simplifies the Process
While VA benefits can be life-changing, they are just one piece of the puzzle. Home Helpers also works closely with private insurance providers, long-term care insurance plans, and families paying privately.
Dwight’s earlier career with respected healthcare organizations such as CareMore and SCAN Health Plan gave him an insider’s understanding of how coverage systems function. That experience informs the way his agency operates today—combining heartfelt caregiving with administrative clarity.
“We’ve seen every type of care imaginable,” he says. “Because of that experience, we know how to make the process easier, faster and far less overwhelming.”
It’s a rare blend: compassion paired with practical expertise.
Of course, payment options matter—but so does the care itself.
Home Helpers of Orange Coast maintains one of the largest caregiver networks in the region, allowing the team to thoughtfully match each client with a caregiver whose personality, experience and style align with the family’s needs.
“Caregiving is deeply personal,” Dwight says. “A great match feels like family—not a formal arrangement.”
For families searching for reliable, compassionate, and financially accessible in-home support, Home Helpers of Orange Coast stands ready to guide the way—with heart, experience, and a sincere commitment to serving those who once served us.
