City of Hope: A Safe Place for World-Class Cancer Care

City of Hope: A Safe Place for World-Class Cancer Care

City of Hope understands its patients need them more than ever. That’s why they are continuing to provide lifesaving treatments while doing everything they can to keep patients safe.

With decades of experience in treating and protecting patients with cancer, City of Hope is among the nation’s most prepared organizations to help patients through the COVID-19 crisis – and is one of the best and safest places to receive cancer care. City of Hope Newport Beach continues to provide lifesaving treatment while taking every measure necessary to protect patients, families, and staff.

“Patient health is our number one priority and our COVID-19 protective measures are an extension of the high-quality care we provide,” says Tingting Tan, M.D., Ph.D., a medical oncologist at City of Hope Newport Beach who specializes in thoracic cancers. “We remain focused on protecting our patients and their loved ones while making sure they get the care they need.”

Image2

Since cancer patients are particularly vulnerable to infection, protecting them means that safety measures need to start before they arrive at the front door. With limited exceptions, visitors need to wait for patients outside the building during this crucial period. Visitors are welcome to walk with patients, or bring wheelchairs, to the door, where staff greets them and begins the check-in process.

City of Hope recognizes the importance of involving family in your visits and treatments during this time. There are several ways visitors can participate in appointments. Patients can conference them in on a video call or a phone call while they’re in the doctor’s office, or the doctor can come outside the building before or after the appointment to speak with the patient and visitor together.

If you’re a patient, here are some other ways you’ll be protected when you come in for an appointment:

As you enter the lobby, the first thing that will happen is a temperature check. It’s quick and easy. A staff member will hold an infrared thermometer to your forehead to make sure your temperature is under 100 degrees Fahrenheit. You’ll receive a colored wristband that lets everyone that you’ve been cleared for temperature.

You won’t be surprised to learn that you will also be given a mask. Masks are one of the best ways to shield each other from respiratory droplets, so every patient receives a medical grade mask to wear for the duration of their appointment; you can be certain that our staff also will be wearing masks at all times. If you brought your own mask, you may continue to wear it underneath the mask we provide.

Patient health is our number one priority and our COVID-19 protective measures are an extension of the high-quality care we provide …

Next stop: the reception desk, for the normal check-in process. You’ll find the waiting area inviting and safe, with signs posted asking that social distancing be maintained, and seating that has been appropriately spaced.

If you have a physician appointment, you’ll wait on the first floor for a medical assistant to take you back for your visit. If you have come for an infusion, an additional temperature check will be performed when you arrive at the second-floor infusion clinic. Everyone in the clinic wears a face mask and either a face shield or goggles, and gloves are worn by every clinician providing infusion care. In addition, every infusion bay is physically distanced.

To further ensure safety, City of Hope frequently and meticulously sanitizes all areas of the facility, including but not limited to waiting rooms, hard surfaces, and high-traffic and high-touch areas. Hand sanitizing stations are located throughout the building.

Patients can take comfort in City of Hope’s continued commitment to provide them with exceptional cancer care.


City of Hope is a safe place for world-class cancer care. To make an appointment with a physician at City of Hope Newport Beach, please call (949) 763-2204. For more information, please visit cityofhope.org/OC.

Latest News

Is Your Bladder Out of Control?

Health & Wellness Robert G. Pugach

Is Your Bladder Out of Control?

Interstim® 2ND generation bladder control device can help! An overactive bladder (OAB) can result in too freq...

Understanding the “Stages” of Grief

Finance Becky Lomaka, MA, CT, Director of Grief Support and Education O’Connor Mortuary

Understanding the “Stages” of Grief

I had a woman call me the other day inquiring about grief support for herself and her family after the death of...

Help is On the Way with Ola-Help!

Health & Wellness Jody Robinson

Help is On the Way with  Ola-Help!

The last 12 months have been some of the most taxing in recent memory. Nearly a year of intermittent lockdown, ...

A Year Changes You A Lot

Health & Wellness Sorbet Mag

A Year Changes You A Lot

Keating, MA, CT O’Connor Mortuary As hope begins to flicker in with vaccinations and re-openings, I feel the...

Lennar Foundation’s $50M Gift Advances Lifesaving Cancer Research and Therapies

Health & Wellness Sorbet Mag

Lennar Foundation’s $50M Gift Advances Lifesaving Cancer Research and Therapies

The largest single contribution to City of Hope Orange County establishes Lennar Foundation Cancer Center ...

A Royal Escape at The Lodge at Torrey Pines

Travel Jody Robinson

A Royal Escape at  The Lodge at Torrey Pines

The most recent season of Netflix’s revolutionary bio-drama The Crown follows Britain’s royal family to the...

45 Weeks

Education Becky Lomaka, MA, CT, Director of Grief Support and Education O’Connor Mortuary

45 Weeks

I was driving to work one chilly February morning and the radio talk show host mentioned that there were only 4...

How can cancer patients stay safe during COVID-19?

Health & Wellness Sorbet Mag

How can cancer patients stay safe during COVID-19?

If you are living with cancer, it’s understandable to be concerned about the COVID-19 pandemic. Here, Edward ...

But What if I don’t Feel like Celebrating?

Entertainment Becky Lomaka, MA, CT, Director of Grief Support and Education O’Connor Mortuary

But What if I don’t Feel like Celebrating?

Finding Happiness this Holiday Season How do we make space for our grief while also being present during the h...

Absolutely Fabulous. The Happiest Place in OC for the Holidays!

Business Showcase Jody Robinson

Absolutely Fabulous. The Happiest  Place in OC for the Holidays!

The nature of gift purchasing has changed greatly since the advent of the internet. How has Absolutely Fabulous...

But What if I don’t Feel like Celebrating? Finding Happiness this Holiday Season

Education Becky Lomaka, MA, CT, Director of Grief Support and Education O’Connor Mortuary

But What if I don’t Feel like Celebrating? Finding Happiness  this Holiday Season

There are few periods that are as difficult for those who are grieving than the holidays, starting with Thanksg...

Absolutely Fabulous. The Happiest Place in HB for the Holidays!

Business Showcase Jody Robinson

Absolutely Fabulous. The Happiest  Place in HB for the Holidays!

The nature of gift purchasing has changed greatly since the advent of the internet. How has Absolutely Fabulous...

Be in The Know: Home Sellers Have Options

Business Showcase Sorbet Mag

Be in The Know:  Home Sellers Have Options

As the real estate industry continues to adapt to changes in the market, alternative methods of buying and sell...

Holidays and Grief

Home Life Sorbet Mag

Holidays and Grief

By Becky Lomaka, MA, CTDirector of Grief Support and Education O’Connor Mortuary There are few periods that ...

Reduce Peripheral Neuropathy and Chronic Pain without Drugs or Surgery!

Health & Wellness Sorbet Mag

Reduce Peripheral Neuropathy and Chronic Pain without Drugs or Surgery!

Infinity Medical and Wellness offers a tremendously successful treatment option - FDA Cleared and Covered by Me...

Glorietta Bay Inn a family favorite for a fun and sun “stay-cation” on Coronado Island

Travel Jody Robinson

Glorietta Bay Inn a family favorite for a fun and sun “stay-cation”  on Coronado Island

Travel for our family has always been an exciting opportunity to explore both far-flung destinations and closer...

Absolutely Fabulous. The Happiest Place in HB for the Holidays!

Business Showcase Jody Robinson

Absolutely Fabulous. The Happiest  Place in HB for the Holidays!

The nature of gift purchasing has changed greatly since the advent of the internet. How has Absolutely Fabulous...

Everyday California Adventures

Travel Jody Robinson

Everyday California Adventures

There is perhaps no more educational and entertaining way to experience the La Jolla Ecological Reserve (the pr...

Be in The Know: Home Sellers Have Options

Law: Estate Planning Sorbet Mag

Be in The Know:  Home Sellers Have Options

As the real estate industry continues to adapt to changes in the market, alternative methods of buying and sell...

What We Do with our Grief

Education Sorbet Mag

What We Do with our Grief

By Becky Lomaka, MA, CTDirector of Grief Support and Education O’Connor Mortuary It’s been a rough few wee...