Claims with Confidence

Claims with Confidence

Jan 28, 2017

It is rare to find someone who can say that they appreciate adverse events in their life. More rare perhaps to find someone who will admit that such a calamity led them to a job that they love with a company that treats them with mutual respect and admiration.

Nancy Stewart, a long time South County resident and mother of two filed a claim for a water leak with her insurance company and was repeatedly denied. While the problem stagnated, Nancy looked for help. How to go about maneuvering the claims process? How to protect her property and equity?

Fortunately she found the professionals at Roby & Associates Public Insurance Adjusters who worked on her behalf to negotiate the claim.

Roby & Associates specializes in helping clients negotiate their claim or claims for damage under any insurance policy covering real or personal property due to fire, water, wind, vandalism, theft – any first party claims.

“Wayne Roby and his contractor, Jack Paulus, assured me that I had a legitimate claim for damages. They immediately went to work, and we carefully and diligently managed my claim to the very end.”

Typically, homeowners hire out contractors to take care of things they can’t themselves: kitchen remodels, home automation. The work is planned and executed - such was with Roby & Associates.

“Wayne built my claim to maximize the monetary features and benefits of my policy coverage based on my actual damage,” she says. “He taught me what customers need, and how to most effectively manage an insurance claim.”

By the time he was able to help her resolve her claim, Wayne had recognized a kindred spirit in Nancy – someone who believed in the process and possessed a desire to help others who found themselves in a similar situation. So he offered to help Nancy obtain her Public Insurance Adjusters License. She is now proud to represent Roby & Associates as their Consumer Advocate.

Seeing both sides of the business helps, and Wayne has worked for insurance companies as well as in adjustment for the last thirty years. “We help consumers maximize all of their policy coverage’s,” he says. Beyond that though, Nancy states: “You’re surrounded by a team of quality people who truly care, who are willing to deliver an unparalleled level of service to the consumer.”

Without a keen construction eye, most consumers are left in the dark when it comes to household claims – a situation that can easily can end up escalating into a repair cost nightmare.

Having an advocate to fight for you can be the most direct route to protect, secure, and repair the damages done, without incurring more in the process. Wayne, Jack, and Nancy are all active in various organizations and charities around South Orange County - from the Dana Point Chamber of Commerce to raising support for cystic fibrosis. But for Wayne, and all those who work with him, “working with our clients to get them back to a pre-loss condition is the reward in itself.”


IMAG0312For a complimentary consultation to determine how a Public Insurance Adjuster can help you navigate your insurance claim, call Nancy at (949) 842-5821 or Wayne (310) 251-8091.

Latest News

Segerstrom Center for the Arts Announces 2018 – 2019 International Dance Series

Entertainment Sorbet Mag

Segerstrom Center for the Arts Announces 2018 – 2019  International Dance Series

Segerstrom Center for the Arts has announced its internationally and culturally rich 2018 – 2019 Dance Series, ...

The Ritz-Carlton, Laguna Niguel presents its annual summer Festival of Arts exhibit

Education Sorbet Mag

The Ritz-Carlton, Laguna Niguel presents its annual summer Festival of Arts exhibit

The Ritz-Carlton, Laguna Niguel presents its annual summer Festival of Arts exhibit featuring 13 contemporary a...

Resale Done Right at Revel Consignment

Education Jody Robinson

Resale Done Right at Revel Consignment

I love the concept of consignment - finding a true treasure for which someone else paid full retail and I get t...

THE ORANGE CATHOLIC FOUNDATION OFFERS AN OPPORTUNITY TO LEAVE A LASTING LEGACY

Education Sorbet Mag

THE ORANGE CATHOLIC FOUNDATION OFFERS AN OPPORTUNITY TO LEAVE A LASTING LEGACY

Since its first Wills and Trusts Week in the fall of 2011, the Orange Catholic Foundation has had as one of its...

Abundant Luxury at Omni La Costa

Travel Jody Robinson

Abundant Luxury at Omni La Costa

The word ‘omni’ is the root of a great many words in the English language. From Latin, it means ‘all, every, th...

Year ‘round Family Fun on Lake Tahoe’s South Shore

Travel Jody Robinson

Year ‘round  Family Fun  on Lake Tahoe’s  South Shore

All the stars were in alignment in early April. Our kids and our family friends’ children (who live in Napa) en...

DEDICATIONS AND BANNED SONGS

Entertainment Joe D

DEDICATIONS AND BANNED SONGS

Why did this music resonate with the teenagers that were a product of the 50’s? The music was theirs. DJ’s of t...

Residential Redefinition. Assisted Living Reimagined at Ivy Glenn

Business Showcase Jody Robinson

Residential  Redefinition. Assisted Living Reimagined  at Ivy Glenn

Assisted Living facilities have struggled with their reputation for a great many years. The emotional understan...

Pilates Day 2018!

Health & Wellness Align Pilates Team

Pilates Day 2018!

Sunday May 5th is International Pilates Day. Pilates Day is an annual, international community event, celebrate...

Skin Cancer + Cosmetics. Kristy Fleming, MD, FAAD

Health & Wellness Jody Robinson

Skin Cancer + Cosmetics. Kristy Fleming, MD, FAAD

It takes a trained eye to note the subtle shading needed to contour a surfboard. To taper the rails just so. To...

Beacon Carpet Cleaning. Lighting the Way to a Cleaner Space

Business Showcase Sorbet Mag

Beacon Carpet Cleaning. Lighting the Way to a Cleaner Space

When I was a child, I remember my parents moving our family into a new house, with pristine, white carpets. Bea...

Alliance Eldercare Senior Placement Service

Business Showcase Jody Robinson

Alliance Eldercare Senior Placement Service

Committed to Helping You Make Educated Choices for Your Loved One’s Care My grandmother and I used to joke wit...

The Law Firm of Allen, Flatt, Ballidis & Leslie: Bringing Justice Home

Business Showcase Sorbet Mag

The Law Firm  of Allen, Flatt, Ballidis & Leslie: Bringing Justice Home

My sister was hit by a snowboarder when she was sixteen. On skis, just a couple of turns from the bottom of the...

Ryan Furlet: South County’s K-9 Guru

Business Showcase Jody Robinson

Ryan Furlet: South County’s K-9 Guru

There is something powerful about true, deep calm. The spread of quiet. Perhaps the draw of it is why so many s...

Capital Bank Brings Innovative Financial Solutions to Orange County

Finance Sorbet Mag

Capital Bank Brings Innovative Financial Solutions to Orange County

At Capital Bank, we are dedicated to collaborating with clients to provide financial solutions tailor...

Taking a Vow to Save

Finance Ann Laurence

Taking a Vow to Save

My father does not like debt. My father does not like debt in the way that most people don’t like spiders, or b...

Explore Live Music. Enjoy Life.

Entertainment Sorbet Mag

Explore Live Music. Enjoy Life.

Sean Jones: Inspired by Miles Davis’s Jazz Friday, April 6, 2018, 8 PM Music and spirituality have always int...

Destination Dining. RAYA at The Ritz-Carlton, Laguna Niguel

Dining Out Jody Robinson

Destination Dining. RAYA  at The Ritz-Carlton, Laguna Niguel

Dining at the Ritz-Carlton is itself a worthy reason to pay a visit any day of the week and enjoy a different e...

Urinary Tract Infections and Absorbent Pads… Is There a Link?

Health & Wellness Robert G. Pugach

Urinary Tract Infections and Absorbent Pads… Is There a Link?

Did you know that more than 8 million doctor’s office visits per year in the US are for Urinary Tract Infection...

Pets of the Month

Home Life Jody Robinson

Pets of the Month

Yum Yum is an eight year old kitty who is ready for a new start. Calm and mild-mannered, she enjoys sunbathin...

Prev Next